Shipping Policies and Delivery Information
Do you ship internationally? Currently we only ship within the United States. International orders may be placed through the our Etsy Shop.
How soon will my order ship? Orders are usually processed and shipped in 1-2 business days, but can take slightly longer during the holiday rush. We ship orders Monday-Friday using USPS Ground Advantage and Priority Mail.
USPS Ground Advantage usually arrives in 2-5 business days, depending on how far you are from me in Chicago.
USPS Priority Mail typically arrives in 2-3 business days, but USPS no longer guarantees delivery times..
Keep in mind USPS delivery times are estimates, not guaranteed delivery times. Unfortunately postal delays are out of my control so please place your orderkeeping this in mind if you need delivery by a specific date. especially during the holidays.
How much will shipping cost? Our Shipping Rates are subject to USPS rates changes & packaging costs. Our current rates will be reflected at checkout. No surprises, and as low as possible. We hate high shipping costs too!
Will you send me tracking information? When your order ships, our system will automatically send you an email with your tracking number. It could be hiding in your spam folder, but please contact us If you’re concerned it disappeared into cyberspace!
What if my package doesn’t arrive?
Please contact us as soon as possible if your order doesn’t arrive in the usual time frame.
Sign up for text or email updates on the USPS website (for whatever reason, that seems to help find & move packages through USPS).
If your package won’t arrive in time for your needs, please contact us & we’ll work with you to replace or refund your order.
What if USPS tracking shows my package was delivered but I didn’t receive it?
Please contact us right away.
Check with your local post office/delivery person who will have more information on wherther a package was delivered to the correct address.
Check with neighbors in case of a wrong delivery or doorbell camera footage of a possible porch pirate.