Returns, Refunds & Exchange Policy

Damaged/Incorrect Items

While we pack each order carefully, we do make mistakes & stuff can happen on the way, so if your order arrives damaged or you receive the wrong item:

• Photograph the packaging and items you received to show us the problem.

• Contact us in 3 days of delivery (an order# is appreciated too!)

• Include clear photos of the damaged item(s) and packaging,

• Please keep all original packaging until the issue is resolved

We’ll quickly review the problem & issue a replacement, refund, or store credit

Returns

Our 14-day Return Policy, means you have 14 days after your order has been delivered to request a return.

Your item must be in like new condition: Unused, unassembled and in the original packaging.

Buyers are responsible for the cost of Return Shipping.

• To start a return , fill out our contact form

  • Include your order number or email address

  • We’ll send you an email with return instructions for your package.

• Items shipped back without a return request will not be accepted.

Refunds

Because buyers are responsible for return shipping costs, refunds are for cost of the items only. Original shipping costs are non-refundable. Enclosing a copy of your receipt helps make sure we credit your account correctly.

When we receive your return item, we’ll inspect the condition & update your return status. Please allow 3 business days for us to process your return and issue a refund once we receive the returned product.

All returns will be refunded to your original credit card/payment method. Please remember it can take several days for your bank or credit card company to process and post the refund too.